JD Power

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The Tech That Defines Electric Vehicles Is Hurting Them

According to JD Power, which finds EVs don't fare so well when it comes to quality

(Newser) - Electric vehicles have been talked up as being low maintenance and less expensive to maintain and drive, at least according to what Autoblog calls the "EV evangelists." New rankings out from JD Power, however, ding that narrative, with EV drivers logging more issues with their transport than those...

Most, Least Reliable Cars
 Most, Least Reliable Cars 
Feb 12, 2014 4:55 PM CST

Most, Least Reliable Cars

Lexus is best, Mini is worst

(Newser) - Lexus is atop JD Power's list of the most reliable cars, a spot it's held for three straight years, reports Automotive News . The annual survey asks owners of 3-year-old cars about their maintenance issues over the previous 12 months. Some highlights:
  • Top five: Lexus, with 68 problems per
...

US Vehicles Edge Out Imports in Quality

Ford highest-ranked carmaker overall, Toyota falls

(Newser) - American automakers scored higher marks on quality than their foreign rivals for the first time since the JD Power survey began in 1986, the Detroit Free Press reports. A dozen Ford models ranked in the top three in their segments, making it the highest-ranked automaker overall. Ford's namesake brand ranked...

Airline Customer Satisfaction Rises (for Once)

Continental, Alaska, JetBlue and Southwest earn top marks

(Newser) - After three straight years of losing altitude, airline customer satisfaction ratings are on the rise, according to a study released today by JD Power and Associates. Overall satisfaction with North American carriers rose 15 points on a 1,000-point scale, the Chicago Tribune reports, with 10 of 12 airlines improving...

US Cars Catch Foreign Makers in Dependability

(Newser) - Buick and Jaguar are the most dependable all-around car brands this year, the Detroit News reports. A study by JD Power and Associates looked at the average number of problems that crop up in 2006 models to make its estimation, which could be more influential as the recession has drivers...

Lexus Most Reliable, Again
 Lexus Most Reliable, Again 
Aug 7, 2008 5:30 PM CDT

Lexus Most Reliable, Again

(Newser) - A new study by JD Power and Associates places Lexus on top for dependability for the 14th straight year, AutoWeek reports. Filling out the rest of the top five most dependable brands, with reported problems per hundred vehicles sold:
  • 2. Mercury (151)
  • 3. Cadillac (155)
  • 4. Toyota (159)
  • 5. Acura
...

Gas Crunch Steers Soaring Hybrid Sales

Some 62% of new car buyers look to the gas-sippers

(Newser) - Sales of hybrid cars could soar to 2 million a year by 2013 as higher gas prices and concerns about global warming spark surging interest in fuel efficient vehicles, Wired reports. Well over half—62%—of new car buyers are already considering a hybrid, according to a recent survey. Consumers...

March Auto Sales Hit the Skids
March Auto Sales
Hit the Skids 
Apr 2, 2008 4:00 AM CDT

March Auto Sales Hit the Skids

GM, Chrysler Down 19%, Toyota, Ford Dip 10%

(Newser) - US auto sales plummeted last month, with GM and Chrysler's March sales diving 19%, and Ford and Toyota's down 10%, the Wall Street Journal reports. Rising gas prices, the credit crisis and fear of the future are blamed for the troubling trend. Detroit is bracing for even more bad news...

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