airline passengers

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It Just Got a Bit More Expensive on American Airlines

American raises baggage fees, tightens way to earn frequent flier miles

(Newser) - Going forward, you may have to open your wallet a little wider if you fly American Airlines. Passengers who check luggage are being hit with a price increase: The first checked bag will now cost $35 if you book online (it was previously $30), or $40 if you pay at...

Finnair Asks Passengers to Get on Scale at Gate

Airline says survey is voluntary, anonymous

(Newser) - Passengers on Finland's national airline are being asked to get on a scale at the departure gate—with their carry-on bags—to help Finnair collect accurate data on passenger weight. The airline says the program is voluntary and anonymous and it's been surprised by the number of volunteers,...

Travelers Stuck on Plane for Hours Applaud Rebel Passenger

Man turned over to Mexican cops after walking onto wing; others say he did it 'to protect everyone'

(Newser) - At first it sounds like a typical case of bad behavior aboard airplanes. The Mexico City International Airport acknowledged in a statement Friday that a man had opened an emergency exit and walked out on a wing of a plane that was parked and waiting for takeoff on Thursday. The...

This Is the Least Surprising Lawsuit of 2024

Complaint filed on behalf of passengers who were on Alaska Airlines flight when door plug blew off

(Newser) - There was bound to be fallout from the Alaska Airlines plane that lost a door plug last week , and the first of it is here in the form of a lawsuit. As Axios reports, a Seattle firm has filed a proposed class-action complaint Thursday on behalf of six passengers and...

If You Think You've Had a Scary Flight, This May Beat It

Alaska Airlines plane makes emergency landing in Oregon after panel flies off, leaving huge hole

(Newser) - A flight from Oregon took a frightening turn as the weekend kicked off, though no one was hurt. KING 5 reports that the Alaska Airlines plane out of Portland International Airport on Friday afternoon—a Boeing 737 Max 9 jet headed to Ontario, California—was forced to turn around and...

'Unruly' US Marshal in Hot Water After London Flight

Woman says he was drunk, touched her inappropriately

(Newser) - A deputy US marshal was detained in the United Kingdom on suspicion of acting inappropriately while intoxicated on a Delta flight from New York, the agency said Wednesday. The federal agent was one of two who flew to London Tuesday to bring back a person suspected of a crime when...

Airlines Do Not Like Your Sneaky Cost-Saving Trick

Some fliers engage in 'skiplagging,' buying cheap nondirect flights but not boarding all of the legs

(Newser) - It often costs more for the convenience of a direct flight over one with connecting flights, but some fliers have figured out a way to game the system, much to the chagrin of airlines. It's a process called "skiplagging," which is when a customer books a nondirect...

Here Are the 10 Best, Worst Airports in America
This Is the Best
Airport in America
Nov 25, 2023 1:25 PM CST

This Is the Best Airport in America

Phoenix ranks No. 1 in 'Wall Street Journal' rankings; Newark comes in last among large airports

(Newser) - A good chunk of one's flying experience takes place not on the plane itself, but in the airport—and some of those venues are better than others when it comes to customer satisfaction. The Wall Street Journal took a look at the 50 largest airports in the nation, examining...

Couple Gets Refund Over Stinky Dog on Flight

New Zealand pair say they had to move from premium to economy over the smell

(Newser) - A New Zealand couple who say they were subjected to a drooling, snorting, and farting dog on a long flight have gotten a $1,400 refund for their trouble, reports Insider . Gill and Warren Press say they asked to switch their premium seats midflight from Paris to Singapore because the...

Passenger After Puke Incident: 'I Am Ashamed to Be Canadian'

Air Canada takes heat for booting 2 passengers who refused to sit in vomit-covered seats

(Newser) - Two passengers booked for a flight from Vegas to Montreal last month were escorted off the plane before takeoff, all because they wouldn't sit in their puke-soaked seats. The AP reports that the incident took place Aug. 26 on an Air Canada plane, on which Susan Benson was also...

Sydney Flight Turns Back Over Unruly Passenger

Man, 45, arrested after threatening to 'blow the plane up'

(Newser) - A commercial airline flight from Australia to Malaysia returned to Sydney on Monday after an emergency incident, reports the AP . Malaysia Airlines flight MH122 left Sydney Airport at 1:40pm for an eight-hour flight to Kuala Lumpur and landed back on the runway at 3:47pm, Nine News reported. Someone...

Passenger's Rage Over Meal Leads to Unscheduled Stop

Business-class customer reportedly wasn't happy with the options available; United flight is diverted

(Newser) - A United Airlines flight had to divert just two hours into what should have been a 9.5-hour journey Sunday after a business-class passenger became enraged over meal options. According to the Guardian , the passenger, who would've paid around $7,000 for the upgraded seat, caused a fuss after...

Flier's Alleged Threat Shuts Down an Airport

Officials say incident occurred Wednesday on Alaska Airlines flight from Atlanta to Seattle

(Newser) - An Alaska Airlines passenger made a "direct threat" regarding the plane's safety to a flight attendant on Wednesday, say officials—causing the flight to make an emergency landing at the Spokane International Airport, which was shut down for more than an hour after Flight 334 landed there. NBC...

Woman Loses Leg on Airport's Moving Walkway

Horrific accident happened in Thailand

(Newser) - A woman's leg had to be amputated in a Thai airport after it was trapped by a moving walkway Thursday, officials said. The 57-year-old Thai passenger was due to board a morning flight from Bangkok's Don Mueang Airport to the southern Nakhon Si Thammarat province when she was...

He Waited Out 18-Hour Delay, Had a Wild Flight

Persistent North Carolina real estate agent gets the flight to himself, has some fun

(Newser) - Sometimes persistence pays off—in the form of basically a private flight home. Such is the case of Phil Stringer, who booked what ended up becoming a much delayed flight from Oklahoma City to Charlotte, North Carolina, that was scheduled to leave at 6:30am Sunday. After at least seven...

Flight Diverts After Passenger 'Wouldn't Calm Down'

'Unruly' man causes plane from Paris to US to land in Newfoundland, Canada, instead: officials

(Newser) - A Delta Air Lines flight out of Paris on Friday had Detroit as its destination. But the plane took an unexpected detour to a third country after officials say an unmanageable passenger caused the aircraft to be diverted. FlightAware tracking data shows that Flight DL97 took off from Charles de...

Passenger Arrested After Plane Lands With Open Door

9 hospitalized after 'very bizarre' incident on South Korean airline

(Newser) - A passenger opened an emergency exit door during a South Korean flight Friday, causing air to gust inside the cabin before the plane landed safely, airline and government officials said. Some people aboard the Asiana Airlines Airbus A321 aircraft tried to stop the person from opening the door but it...

This Isn't How a Plane's Intercom Phone Is to Be Used

'Belligerent' Frontier passenger accused of striking flight attendant with phone

(Newser) - A Frontier Airlines passenger headed from Colorado to Florida delayed her plane's trip to warmer climes and now has an arrest under her belt after a confrontation with a flight attendant. The airline says in a statement that the "belligerent" female passenger on Flight 708 from Denver to...

Last Year, Frontier Was the Most Complained-About US Airline

Overall, complaints were more than 5 times higher than in 2019

(Newser) - Airline passengers complained a lot last year—and they had a lot to complain about, according to a report from the Public Interest Research Group . The group says complaints against US and foreign airlines, travel agents, and tour operators hit 77,656 in 2022, more than five times the number...

Epic Plane Outburst Began With 'Shut That Baby Up'

Southwest Airlines passenger forcibly removed by police in Orlando

(Newser) - Orlando police had to escort a Southwest Airlines passenger from a plane on Monday after what USA Today calls an "adult tantrum" over a crying baby. Passenger Mark Grabowski recorded a nearly 4-minute viral video of the outburst as the flight, bound for Fort Lauderdale, was stuck in a...

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