Woman Who Called 911 Over McNuggets Gets Refund

McDonald's aims to please crazy customer
By Kevin Spak,  Newser Staff
Posted Mar 4, 2009 1:52 PM CST
Woman Who Called 911 Over McNuggets Gets Refund
McDonald's Chicken McNuggets are shown October 6, 2003 in New York City.   (Getty Images)

Latreasa Goodman will at long last get her refund, McDonald's announced today. The 27-year-old called 911 three times last week, enraged because McDonald's was out of the Chicken McNuggets she had ordered and paid for, but wouldn’t give her a refund. “This is an emergency!” she told the operator. “If I would have known they didn’t have McNuggets, I wouldn’t have given my money, and now she wants to give me a McDouble, but I don’t want one. This is an emergency.”

Each time she called, Goodman was told an officer was en route, and one was—to cite Goodman for improperly using the line and order her to appear in court. But, on the bright side, McDonald's is giving her that refund after all, and a free meal to boot. “We never want to disappoint a McNuggets fan,” the company said. (More McDonald's stories.)

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