Apple: Only 9 Complaints About Bendy Phones

Company stands by iPhone 6 and iPhone 6 Plus as reports continue
By John Johnson,  Newser Staff
Posted Sep 25, 2014 5:54 PM CDT
Apple: Only 9 Complaints About Bendy Phones
The iPhone 6, at left, and iPhone 6 Plus are shown next to each other during a new-product release in Cupertino, Calif.   (AP Photo/Marcio Jose Sanchez, File)

Apple is standing by the durability of its iPhones after hearing all the online chatter about how the latest models—particularly the iPhone 6 Plus—are prone to bending. The company tells CNBC that out of millions sold so far, it has received only nine complaints, and it maintains that the phones will be fine under normal use. But CNBC says it's still waiting to hear back on whether Apple subjected the phones to a specific kind of test, one that would determine whether the phones are vulnerable to bending after sitting in somebody's warm back pocket all day. The Washington Post, meanwhile, conducted its own tests with the help of a company that specializes in such things, concluding: "You can bend an iPhone 6 Plus. But unless you are really trying to do it, it probably will be fine."

The company that helped with the tests, SquareTrade, similarly viewed the phenomenon as not a big deal but planned to keep an eye on it. Over at Wired, Mat Honan gave the iPhone 6 Plus a nice review except for ... yep:

  • "Like a lot of people, I have a bent iPhone 6 Plus. It's almost imperceptible, but it's there: a slight warp right at the buttons on the side. Put the phone screen down on a table, and it wobbles. I haven't purposefully bent it and I don't recall sitting on it (but I probably have)."
His theory is that the phone bends because it's big and thin and made of aluminum, while big phones from rivals are either thicker or made of plastic. Stay tuned, because a respected voice plans to weigh in: Consumer Reports promises results of its own tests soon. (More iPhone 6 Plus stories.)

Get the news faster.
Tap to install our app.
Install the Newser News app
in two easy steps:
1. Tap in your navigation bar.
2. Tap to Add to Home Screen.