Used Ticketmaster Since 1999? You're Due a Refund

Class action lawsuit gives everyone a tiny slice of money back
By Kevin Spak,  Newser Staff
Posted Dec 2, 2011 8:05 AM CST
Used Ticketmaster Since 1999? You're Due a Refund
In this May 11, 2009 file photo, Ticketmaster tickets and gift cards are shown at a box office in San Jose, Calif.   (AP Photo/Paul Sakuma, file)

Everyone who has ever complained about Ticketmaster’s fees is about to get some satisfaction—albeit only $1.50 worth. A new proposed class-action settlement will force Ticketmaster to credit all its customers $1.50 for every ticket order made since 1999 (max: 17 orders), because the company profited off "processing fees" without letting customers know it was doing so, Business Insider reports. The credits will automatically be emailed to customers early next year, within 30 days of the settlement’s final approval, currently scheduled for May 29.

Even then, you’ll still have something to complain about, because Ticketmaster will still be allowed to charge and profit off its fees in the future—it just needs to admit it’s doing so on its site. You’ll have four years to use your credit; if less than $11.25 million worth has been used by the end of that period, Ticketmaster will donate the difference to charity. Of course, the real winners are the lawyers; attorneys plan to ask for $16.5 million in fees and expenses. (Read more Ticketmaster stories.)

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